[vc_row][vc_column][vc_column_text text_larger=”no”]TERMS AND CONDITIONS OF USE
PLEASE READ THESE TERMS OF USE CAREFULLY, BEFORE USING THE WEBSITE AND SERVICES OFFERED BY TASTINGIN
This Agreement establishes the terms and conditions FOR THE USE OF THE WEBSITE WWW.TASTINGIN.COM. By buying or selling on TASTINGIN, you automatically accept the terms and conditions, which apply to whoever accesses and purchases the products on the Site. If buyers do not accept these conditions, they will not be able to access and use the platform. If Sellers do not accept these conditions, they will not be able to market their products and tastings on the platform Said agreement is governed by the Spanish legislation applicable to the matter, and especially by the following clauses:
Overview:
TASTINGIN is a virtual space for producers and sellers to expose and sell their gastronomic products and virtual tastings. It is a virtual market made up of micro-stores. Each production or marketing company will have its own personalized micro-store, with its name, logo, general information and photos of its products where the visitor can buy the products and tastings from the sellers, rate the experience, leave comments, make inquiries, among others.
TASTINGIN works as an intermediary. TASTINGIN is not directly involved in the transaction between buyers and sellers. As a result, TASTINGIN has no control over the quality, safety, morality, or legality of any aspect of the products offered, the veracity or accuracy of the advertisements, the ability of sellers to sell items, or the ability of buyers to pay for items. . TASTINGIN, however, will have the ability to always ensure the quality of the products offered. Monitoring will be carried out so that producers always comply with quality standards in terms of products, that the photos correspond to the items offered and the service to buyers, previously established between TASTINGIN and each seller.
BUYER agrees that:
You are not buying directly from TASTINGIN, but from the sellers in your micro-store
Each TASTINGIN seller has their own processing times, shipping methods and store policies, so before purchasing a product, the buyer must read all the information, especially the policies of said store, and in case of doubt, communicate directly with the seller.
Eligibility TASTINGIN services are only available to, and can only be used by, persons who are 18 years of age or older. TASTINGIN may, in its sole discretion, refuse to offer access or use of the Services to any person or entity and change its eligibility criteria at any time.
Sale of items in TASTINGIN
Sellers, who wish to have a micro shop in TASTINGIN, must accept the Terms and Conditions contract in advance. En caso de desear activar una microtienda, puede completar el siguiente formulario:. The information provided by the seller both on the form and in the store register must be accurate and up-to-date Otherwise, TASTINGIN reserves the right to suspend or cancel the account.
TASTINGIN may suspend or cancel an account if the seller breaches some of the conditions stipulated in the previously accepted contract, as well as in the event that she commits an infraction such as improper use of her store.
Restricted Activities:
The information in a micro shop in TASTINGIN may not:
Being false, inaccurate, or misleading.
Be fraudulent or involve the sale of illegal, counterfeit products or stolen objects
Infringe the copyright, patents, trademarks, trade secrets of any third party or other property rights or intellectual property or publicity or privacy rights
Violate this Agreement.
Be defamatory or impersonate any person (including TASTINGIN staff or other users), falsely declare or misrepresent your affiliation with any other person, through, for example, the use of a similar email address, nicknames, or the false account creation.
Interfere with the business of a seller or store
Take any action that may provoke controversial comments
Being obscene or containing child pornography
Modify, adapt or hack TASTINGIN or modify another website in order to falsely imply that it is associated with TASTINGIN
Guidelines regarding products offered on TASTINGIN
TASTINGIN has a content moderation service, which is a filter that is carried out when potential sellers register for the service, sending their data and photos of their products using a form. ASTINGIN reserves the right of admission of products that do not follow the TASTINGIN line, which must be original, attractive and high quality products. Products will be accepted in the following categories: wine, champagne, cavas, cheeses, beers, spirits and spirits, whiskey, serrano ham, olive oil, honey and other artisan gastronomic products.
Replicas or imitation brand products are not accepted, as well as products with sexual content, war, drugs, animals, or illegal articles.
Products on sale
TAll products advertised on TASTINGIN must be for sale. By including an item on the site, the SELLER guarantees that it complies with TASTINGIN’s policies. The SELLER also guarantees that they can legally sell the item. The SELLER must describe their products accurately. Only text, graphic, photo, and other content related to the sale of that item can be included in your ads. All articles must be entered in a suitable category and with the appropriate labels. If the quantity “in stock” is more than one, all the items on that list must be identical
Buyers are responsible for reading the item description before making a purchase. The SELLER is obliged to send the order or complete the transaction with the buyer in a quick way, unless there is an exceptional circumstance, such as: (a) the buyer does not meet the SELLER’s requirements (as a payment method) , or (b) the seller cannot authenticate the identity of the buyer. The buyer is obliged to deliver the appropriate payment for the purchased items, unless there is an exceptional circumstance
Purchases of items in TASTINGIN
By making a purchase from a seller on TASTINGIN, the buyer agrees that:
They accept these terms and conditions in full.
You have read the item description and purchase policies before making the purchase
You have sent the corresponding payment for the purchased items; and
You have provided exact shipping information to the seller.
Returning an item
Each seller has their own return policies, which must be summarized in their Purchase Policies Not all sellers accept returns. If in doubt, please contact the seller at the respective store before purchasing the product.
How to report a problem with the order or return of an item?
Although TASTINGIN is not directly involved in transactions between a buyer and a seller, we do offer support in case the purchase from a seller does not go as expected. You can write to info@tastingin.com explaining your case and requesting support for your solution. In case of returns, the Buyer and Seller must coordinate the payment of the return cost, as well as the manner as to which the product will be returned.
Non Delivery
A Non-Delivery case occurs when a buyer places an order and sends the payment, but the seller does not send the item to you or does not send it to the correct address The following are examples of Non-Delivery cases:
The article was not sent
The item was shipped to a different address than the one on the TASTINGIN receipt or that was not verified through messages or postal address verification.
There is no proof that the item was shipped to the buyer’s address.
Incorrect description
The item is rated as Incorrect Description if it is substantially different from the description or from the seller’s ad photos. Here are some examples of Wrong Description cases: The item received is of a different color, model, version or size
The article was advertised as authentic, but it is not
The article was advertised as authentic, but it is not
The seller concealed that the item is damaged
The buyer bought multiple items, but only received one.
The description of the state of the article was not accurate For example, the description at the time of purchase indicated that the item was “new,” but was actually used.
You can also record cases of incorrect description due to delay in delivery. To be considered a delay in delivery, the buyer must present evidence that all these conditions have been met:
Items were ordered for a specific date or occasion.
Buyer and seller had agreed a delivery deadline.
The articles are not useful once the deadline has passed.
Transactions that do not meet the requirements for TASTINGIN to attend cases
The following transactions do not meet the requirements for TASTINGIN to address them:
Items were purchased in person or through the Seller’s website, not on the TASTINGIN platform.
Intangible items or services or prohibited items..
Transactions in which the payment was not made through the Payment gateway in TASTINGIN.
tems that have been returned without a prior return agreement.
Items that have been altered or used after receipt.
Physical or tangible items that cannot be returned because they have been destroyed or discarded by the buyer.
Items received after the agreed delivery date due to shipping delays
Canceled transactions that have already resulted in a refund
Order cancellation request
Buyers can ask the seller to cancel an order through the producer contact at the store where they purchased the product. You can also request it to info@tastingin.com
Reviews and consumer reviews
Reviews are a good way to get more information about the items and the seller’s reputation; They also help good sellers to stand out with a solid reputation or warn other buyers of a bad experience.
Consumers can submit a review, including a one-to-five-star rating after their item’s expected delivery date and tasting with the seller
By leaving a review you agree that
Your review and profile information will be publicly displayed on the product pages.
Reviews cannot
Reviews cannot
Contain obscene, racist or abusive language;
Contain statements that attribute medical or medicinal properties to a product;
Contain advertising or SPAM;
Discuss matters that are beyond the control of the seller, such as a transportation company, or a third party.
In TASTINGIN, extortion is not allowed. Any attempt to manipulate reviews through threats, intimidation, or bribery is considered extortion and is strictly prohibited at TASTINGIN.. Examples of Extortion: a. A buyer leaves a negative review in an attempt to force the seller to send you additional items that were not agreed in the original transaction. b. A buyer leaves a negative review in an attempt to compel the seller to issue a refund when the refund has not been guaranteed.
In TASTINGIN it is forbidden to fraudulently inflate the reputation of a store by using an alternative account. The intention is to make the seller seem more desirable by increasing the number of store sales and the overall review score. Not only does it violate our core value of transparency, but it is viewed as a misleading business practice.
Reviews should reflect honest, impartial reviews, conclusions, beliefs or experiences of buyers.
We reserve the right to remove reviews that violate our Terms and Conditions
4. Privacy of the information received and stored
In order to open a micro-shop, TASTINGIN requires a member of the producing company to provide a valid email address and to choose a username. Additional information will also be required: full name, identification number, information to make payments (STRIPE Account), telephone number and a physical address. Other information such as links to social networks will be requested if necessary. TASTINGIN will use the information it collects from the SELLER to communicate with it and to provide the best service. This way you will be kept informed about news and improvements.
Also, a buyer must register and provide personal information such as name, email, exact address, telephone number Also, a buyer must register and provide personal information such as name, email, exact address, telephone number
TASTINGIN will not sell or disclose personal information to third parties without your express consent
5. Responsibilities
TASTINGIN cannot control all the content provided by users on the site. There are also risks of dealing with minors or people acting under a false identity.
In addition, there may also be risks related to international trade and foreign buyers. By using TASTINGIN, the SELLER agrees to accept these risks and that TASTINGIN is not responsible for actions or omissions of users on the site. The SELLER is urged to exercise caution, common sense and a safe buying and selling practice when using TASTINGIN.
TASTINGIN has no legal obligation to sell the seller’s products, the sale of such items will depend solely and exclusively on the market demand by third parties
Service guarantee: TASTINGIN does not guarantee continuous, uninterrupted access to the Site, and the operation of the Site may be interfered with by numerous factors beyond the control of TASTINGIN
Relationship: SELLER and TASTINGIN are independent contractors, and no agency, association, joint venture, employee-employer, or franchisor-franchisee is created by this Agreement
Other Resources:
TASTINGIN no es responsable de los sitios web externos o recursos vinculados o referenciados en el Sitio. TASTINGIN no respalda ni es responsable de ningún contenido, publicidad, productos u otros materiales disponibles en dichos sitios o recursos. El VENDEDOR acepta que TASTINGIN no será responsable, directa o indirectamente, por cualquier daño o pérdida causada por el uso de cualquier contenido, bienes o servicios disponibles en sitios web o recursos externos a TASTINGIN.
6. Intellectual Property
TASTINGIN is the owner of all the rights that under the laws of Intellectual Property are recognized to the creator of a work. Content such as contract, text, images, logos, buttons, icons, trademarks and others are the intellectual property of TASTINGIN (except for material owned by previously authorized third parties) and are protected under copyright, trademarks and in general rights. of intellectual property. The total or partial reproduction of any content described in this clause, by any means and without prior authorization, is prohibited.
Disputes with users or third parties: In the event that a dispute arises between the SELLER and another user or a third party, TASTINGIN encourages you to contact the user or the third party to resolve the dispute amicably.
If a buyer and seller cannot resolve a dispute, resulting from a transaction that occurs on the site, you can contact TASTINGIN. TASTINGIN has no obligation to resolve disputes between users or between users and third parties. To the extent that TASTINGIN attempts to resolve a dispute, TASTINGIN will do so in good faith based solely on TASTINGIN’s policies
The SELLER releases TASTINGIN from all claims, demands and damages (real or resulting) of any type and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, related in any way to disputes with one or more users, or a third party.
Indemnification: YOU AGREE TO INDEMNIFY AND KEEP TASTINGIN free from any claims or demands, including attorneys’ fees, made by any third party because of BREACH OF THIS AGREEMENT, OR YOUR VIOLATION OF ANY LAW OR THE RIGHTS OF THIRD PARTIES
7. Modification or termination of Service:
TASTINGIN reserves the right to modify or terminate the TASTINGIN service for any reason, without prior notice, at any time. TASTINGIN reserves the right to modify these Terms of Use or other site policies at any time, so please review the frequency policies. If TASTINGIN makes a change, TASTINGIN will notify you by email, by means of a notice on our home page, or elsewhere.
8. Applicable law
In everything agreed and in what is not expressly provided, this contract will be governed by the laws in force in Spain.
9. Notifications
TASTINGIN indicates a means to attend notifications to the mail:
info@tastingin.com[/vc_column_text][/vc_column][/vc_row]
